Warranty Info

Sandlin Homes Warranty

Sandlin Homes is dedicated to providing our homeowners with the best service from our very first meeting through the fulfillment of our warranty program.

For homes that closed after May 31, 2018 please submit all warranty request through the warranty portal using the login information that was provided at closing.

Submit Your Warranty Request

For homes closed before May 31, 2018, please submit all warranty requests through the form here

We’re certain our homes will live above and beyond your expectations, but from time to time, your home may need some minor maintenance. With every Sandlin Home, we offer 1, 2 & 10 year warranties that include the following:

One-Year Warranty

The one-year warranty is a builder surety and backs the builder’s warranty on workmanship and materials. Covered components of a home that do not meet established Performance Standards during the first year will be repaired, replaced, or paid for under our warranty by the builder or the warranty company.

Two-Year Warranty

The two-year warranty is a builder surety and backs the builder’s warranty for the delivery portion of systems. Covered components of a home that do not meet established Performance Standards during the first two years will be repaired, replaced, or paid for under our warranty by the builder or the warranty company.

10-Year Warranty

The 10-year structural warranty is a direct warranty that begins on the day of your home’s closing and lasts for 10 years. As a direct warranty, StrucSure is the responsible party for major structural defects. If a major structural defect occurs within the first 10 years, it will be repaired, replaced, or paid for under our insurance backed 3rd party warranty.

If you ever experience issues or have questions regarding your Sandlin Home, please refer to your Warranty Program Overview. If you can’t find your answer there, contact us immediately and we will be ready to assist you.